Privacy

Privacy Policy

Privacy Policy

This Privacy Policy explains what we do with your personal data, whether we are in the process of helping you find a job, continuing our relationship with you once we have found you a role, providing you with a service, receiving a service from you, using your data to ask for your assistance in relation to one of our candidates, or you are visiting our website. It describes how we collect, use and process your personal data, and how, in doing so, we comply with our legal obligations to you. Your privacy is important to us, and we are committed to protecting and safeguarding your data privacy rights.

Who We Are

Juhler Holding A/S (Juhler Group), Vester Farimagsgade 6, 2. sal, 1606 København V, CVR no. 66891712 is a collective of recruitment agencies based across the Nordics and the UK. 

If you choose to share your personal information with any Juhler Group company, they will use that information in accordance with their own individual privacy policy. 

Privacy Policy for Juhler Holding A/S

Juhler Holding A/S (Juhler Group) an it's companies are committed to protecting the privacy of our candidates, clients and users of our websites. We want to provide a safe and secure user experience. We will ensure that the information you submit to us via our website is only used for the purposes set out in this policy and corresponding privacy policies for each individual company. 

Why do we collect your personal data?

We collect and process your information in order to carry out daily operational tasks, including HR tasks, temporary services, salary payment, recruitment, personal development, salary administration and personnel management.

The information we collect and how we use it

Companies within Juhler Holding A/S may collect your personal details, including but not limited to your name and contact details (together with your e-mail address) and other relevant information from the contact forms on this website and further data processing with your consent. On occasions this may also include - sensitive personal information such as details of criminal convictions and ethnic origin.

If you choose to share your personal information with us, we will use that information in accordance with our privacy policy.

For Juhler Group, the protection of the personal data that you choose to share with us is of crucial importance. The personal data is therefore handled and protected in accordance with the relevant provisions of the Personal Data Act and GDPR as well as relevant local legislation corresponding to each company's location.

This information is held, used and disclosed by us as follows:

  • To provide our services to you;
  • To maintain our business relationship, where you are a user of our website, a client or candidate;
  • Assess your suitability and whether you are available in connection with job offers
  • Enter into, maintain and terminate an employment and/or personnel relationship
  • To match your details with job vacancies, to assist us in finding a position that is most suitable for you and to send your personal information (including potentially sensitive personal information) to clients in order to apply for jobs; 
  • To answer your enquiries;
  • To direct-market products and services, advise you of news and industry updates, events, promotions and competitions, reports and other information. Where we do so, you will be able to unsubscribe from such communications;
  • To fulfil contractual obligations with our clients
  • Comply with labour legislation, collective agreements and other relevant rules when we have entered into an affiliation agreement with you
  • Comply with applicable laws and regulations

  • To pass on to trusted third parties where we have retained them to provide services that you or our clients have requested, such as reference, qualification and criminal reference checking services (as required), verification of the details you have provided from third party sources, psychometric evaluations or skills tests. These third parties comply with similar and equally stringent undertakings of privacy and confidentiality as every company across Juhler Group;
  • To pass on to third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems, Umbrella companies or software providers who we utilise for online timesheets. These third parties comply with similar undertakings of privacy and confidentiality as any Juhler Group company;
  • If Juhler Group or its businesses merge with or is acquired by another business or company, we may share personal information with the new owners of the business or company and their advisors and if this happens, you will be sent notice of such event;
  • We may also release personal information to regulatory or law enforcement agencies, if they require us to do so. We will also disclose your information where we are permitted and requested to do so by law; and 
  • We may also seek your consent to collect, hold, use and disclose your personal information for any other purpose not listed above.
  • Our website may also use a website recording service which can record mouse clicks, mouse movements, page scrolling and any text keyed into website forms. Data collected by this service is used to improve our website usability. The information collected is stored and is used for aggregated and statistical reporting and is not shared with anybody else.

 

What general personal data we collect about you

We process the personal data that is necessary to be able to provide our services. If you are to be able to use our services, some of this information is mandatory. It may be appropriate to collect additional information in order to better match our tasks with your requirements and qualifications and to meet customer requests. You are responsible for the accuracy and relevance of the information provided.

This section specifically relates to documents with personal data.

When registering:

  • Name and address information, email address and other contact information
  • Date of birth, age and gender
  • CV with information on education, work experience and language skills
  • Information on courses, training, tests and certificates
  • Information about vacancies
  • Information about next of kin and their contact details
  • Other information which is or could be important in relation to the assessment of your competences, including references and test results
  • Possible video presentation

 

When you start a job for a Juhler Group company:

  • Social Security number (CPR, National Insurance, etc. depending on which company you register with and what country you reside in)
  • Nationality
  • Image identification
  • Information about A-kasse, or respective tax and employment related information depending on the country the company you are registering with and any leave
  • Work and residence permits (exclusively for persons from countries other than the EU and EEA)
  • Other information in relation to personnel administration, salary and registration of absence

As a general rule, we do not process sensitive information about you, unless there are special situations. Sensitive information relates to race or ethnic origin, religious or philosophical beliefs and the processing of health information. In addition, information about criminal convictions and criminal offenses is considered semi-personally sensitive information specifically under Danish law. 


Aggregate Information about Juhler Group online visitors

We gather information and statistics collectively about all visitors to our website for example, which area users access most frequently, and which services users access the most. We only use such data in the aggregate form. This information helps us determine what is most beneficial for our users and how we can continually improve our online services to create a better overall experience for our users. We may also undertake marketing profiling to help us identify services or jobs which may be of interest to you.


Use of Cookies

Access our new Cookie Policy and read how we abide by the changes by locating it on your candidate profile on the website, by clicking here or alternatively by requesting it by emailing privacy.info@juhlergroup.com 

Access

You have the right at any time to ask us for a copy of the information supplied by you that we hold. We may ask you to verify your identity and for more information about your request. Where we are legally permitted to do so, we may refuse your request and will give you reasons for doing so. If you would like to make a request for information, please contact privacy.info@juhlergroup.com. You also have the right to ask Juhler Group to stop using your information. However, if this involves a request for deletion of your file, please be aware that we may not be required or able to do so, particularly where your file also holds information about our clients or financial information that we need to keep for periods of up to six years, i.e. that relate to tax matters. Where we are unable to comply with your request we will provide reasons for failing to do so.


Consent

We need your consent for some aspects of these activities which are not covered by our legitimate interests (in particular, the collection of data via cookies, and the delivery of direct marketing to you through digital channels) and, depending on the situation, we'll ask for this via an opt-in or soft-opt-in (which we explain further below). Please note that in certain of the jurisdictions in which we operate, we comply with additional local law requirements. Soft opt-in consent is a specific type of consent which applies where you have previously engaged with us (for example by submitting a job application or CV, or registering a vacancy to be filled), and we are marketing other recruitment-related services. Under ‘soft opt-in’ consent, we will take your consent as given unless or until you opt out. For most people, this is beneficial as it allows us to suggest other jobs to you alongside the specific one you applied for, significantly increasing the likelihood of us finding you a new position. For other types of e-marketing, we are required to obtain your explicit consent.

Right to opt-out

If you are not happy about our approach to marketing or no longer wish for us to market to you, you have the right to withdraw your consent at any time by clicking on an unsubscribe link, or by emailing privacy.info@juhlergroup.com. Whilst we will comply with this request, we want to let you know that even if you have opted out from our marketing communications, it is possible that your details may be recaptured through public sources in an unconnected marketing campaign. We will try to make sure this doesn't happen, but if it does, we're sorry. We'd just ask that in those circumstances you opt out again. 


Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing our website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Security

Juhler Group secures and protects your personal data against loss and illegal use. We do this on the basis of physical, administrative, organisational and technical security measures.

There is only authorised access to your information. To the extent that data is delivered to the data processors who provide services or perform tasks on behalf of Juhler Group companies. Juhler Group's companies ensure that an agreement has been concluded with them that they effectively secure the personal data.

Changes to our Privacy Policy

This privacy policy may be changed by Juhler Group at any time. If we change our privacy policy in the future, we will advise you of changes or updates to our privacy policy by a prominent notice on our website. Continued use of this website or our services after such changes will constitute your acceptance of such changes. If, at any time, you have questions or concerns about Juhler Group’s online privacy commitment, please feel free to e-mail us at privacy.info@juhlergroup.com.


Equal opportunities

Juhler Holding A/S and it's companies are an equal opportunities employer and a company committed to diversity. This means that all job applicants and members of staff will receive equal treatment and that we will not discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or age. As part of our commitment to equal opportunities we may from time to time use information provided by you for the purposes of diversity monitoring. All such information will be used on an anonymised basis.


Your rights

Under the GDPR regulations you also have the right to:
Request Data Subject Access Requests (DSAR) by asking us to confirm what information we hold about you at any time, and request us to modify, update or delete such information. We may ask you to verify your identity and for more information about your request. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is "manifestly unfounded or excessive". If you request further copies of this information from us, we may charge you a reasonable administrative cost where legally permissible. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons for doing so.


Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.


Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.


Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have to override legitimate grounds to use it.


Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Access to complaints

We endeavour to resolve your complaint as quickly as possible. If you are not satisfied with our answer, you can complain to the Danish Data Protection Authority.

Contact: Questions, comments, complaints or suspected data leaks

If you have any enquires you can contact us at: privacy.info@juhlergroup.com or by writing to us at:

Juhler Group

Vester Farimagsgade 6, 2nd floor

1606 Copenhagen V